The OA Action Alliance respects the privacy of each individual who contacts us.

We are grateful for your support and the crucial roles you play in helping us continue our valuable work. As part of our commitment to safeguarding your privacy we have adopted the online privacy policy outlined below, which is applicable to this website (“Site”).

Collection of Information

We collect two kinds of information, general usage data, which is not individually identifiable, and individually identifiable information.

General usage data

Our Web server automatically recognizes and collects the domain name of each visitor to the Site. We collect information about visitors to the Site, such as the number of visitors, what pages they access, and the length of their visit. We also may collect certain non-personally identifiable information when you visit the Site or fill out forms such as the type of browser you are using (e.g., Internet Explorer, Firefox), the type of operating system you are using, (e.g., Windows Vista, Mac OS) and the domain name of your Internet service provider (e.g., AT&T, Comcast). This information is used in aggregate form in order to manage our Web site and improve its content.

Individually identifiable information

We collect individually identifiable information about you when you choose to share information about yourself, for example, when you request information or sign up to receive our newsletter. This information may include, but is not limited to, your postal or e-mail address and your telephone number.

Use of Information

Individually identifiable information is used to provide you with information or to deliver the service you have requested and to provide you with additional services that we believe may be of interest to you. If you provide your postal address, telephone number or e-mail address to the OA Action Alliance online, you may receive periodic contacts from us.


We use a technology called a “cookie” to recognize you when you return to the Site. Cookies are small bits of electronic information that a web site can transfer to a user’s hard drive to help tailor the user experience to the users’ preferences. The use of cookies is standard on the Internet and many web sites use them. If you wish, you may direct your browser to reject cookies.

However, please be aware that if you block cookies, some Site functionality may be lost.

Links to Other Sites

Our site provides links to other Web sites where you can find out more about our sponsors or products. Please note that we are not responsible for the information practices of linked sites. We encourage you to review the privacy policy of each site you visit.


In order to prevent unauthorized access and protect our users’ personal information, we strive to maintain physical, electronic and administrative safeguards to secure the information we collect online. For example, online shopping and contributions are processed using a secure server. This secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us. Furthermore, all of the customer transactional data we collect is protected against unauthorized access with the use of digital certificates. Notwithstanding our efforts to protect your information, no security system is completely impenetrable, so we cannot guarantee the absolute security of our databases, nor can we guarantee that information you supply to us will not be intercepted while in transit to us over the Internet.

Privacy Policy Changes

If we decide to change our privacy policy, we will post those changes here and the last date on which the privacy policy was updated will be listed below. We encourage you to review our policy from time to time.

Questions or Concerns

Whenever you have any questions or concerns, please contact us through any medium you prefer. Your complete satisfaction in dealing with the OA Action Alliance is important to us. If you have questions about the OA Action Alliance’s privacy practices described above, please send an e-mail message to

The OA Action Alliance follows the online Privacy Guidelines and the Guidelines on Ethical Business Practice of The Direct Marketing Association (DMA). For more information on these guidelines, visit the DMA at

California Residents: Users who reside in California and have provided personally identifiable information to us may request information about our disclosure of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us at the following address: OA Action Alliance, 3300 Thurston Building, CB 7280, University of North Carolina, Chapel Hill, NC 27599. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of the third parties that received the personally identifiable information.

External Links

The OA Action Alliance may provide links on the Web Site to other Web sites that are not under the control of the OA Action Alliance. In general, any Web site that has an address (or URL) that does not contain ””, or “” is such a Web site. These links are provided for convenience of reference only and are not intended as an endorsement by the OA Action Alliance of the organization or individual operating the Web site or a warranty of any type regarding the Web site or the information on the Web site.

Advertising Policy Statement

The acceptance of advertising on OA Action Alliance websites does not constitute or imply endorsement by the OA Action Alliance of any advertised product or service. People with arthritis should consult their physicians before using any medication or therapy. The OA Action Alliance accepts no responsibility for any claims made in any advertisement.

Editorial Policy Statement

Editorial content on OA Action Alliance websites is designed to help readers live better with arthritis. This content should not be considered a substitute for personal medical advice. Before taking any action to manage your specific condition, please consult with your physician. Editorial mention of a specific product, service or resource is for informational purposes only and does not imply an endorsement by the editors or by the OA Action Alliance.

Collection and Use of Personal Data Privacy Statement

Our Commitment to Privacy

The OA Action Alliance respects the privacy of every individual who contacts us. We are grateful for your support and committed to protecting your privacy. This notice supplements our Online Privacy Statement and describes our practices for safeguarding personal information provided by individuals who contact us offline.


Upon request, we will provide you with the Contact Information that we maintain about you. The description will be sent via postal mail which we believe is the most secure method of communication. Further, we will respond to requests for updates or changes to your personal information. Contact us by email at or in writing at:

OA Action Alliance
3300 Thurston Building, CB 7280, University of North Carolina, Chapel Hill, NC 27599

To protect your privacy and security, we will take reasonable steps to verify your identity before providing information or making corrections.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we strive to maintain physical, electronic, and administrative safeguards. Your data is stored in password-controlled servers where our staff is located. Personal health-related data can only be accessed by designated Foundation employees. Our staff is educated about the importance of safeguarding your information and is bound by a confidentiality agreement.

Contact Us

We welcome feedback and questions on this privacy statement. If for any reason you wish to contact us, send an e-mail to or in writing at:

OA Action Alliance
3300 Thurston Building, CB 7280, University of North Carolina, Chapel Hill, NC 27599

To protect your privacy and security, we will take reasonable steps to verify your identity before providing information or making corrections.